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Accountability Framework

CREATING A CULTURE OF EXCELLENCE

Kensington Gardens has worked with management and staff to develop an Accountability Framework that gives strategic direction to the organization.

The primary purpose was to provide KHC a vehicle to establish a clear vision for the future, as well as how to achieve this goal. The Accountability Framework is designed to ensure that our staff knows where we are headed and their role in achieving this goal. On this journey it is of great importance that we promote our Values of Excellence, Respect, and Teamwork. The Accountability Framework identified five critical success factors that will guide us on our journey, which state that Kensington Health Centre will be, COMMUNITY DRIVEN, provide CARING SERVICE, value PROFESSIONAL PEOPLE, promote INNOVATIVE APPROACHES, and be FINANCIALLY RESPONSIBLE.


We are currently integrating our Quality Assurance Program with the Accountability Framework for every department. This program will allow us to closely monitor our activities, plan for improvements, and nurture a culture of excellence. The intended outcome of our fully effective Accountability Framework is to be LEADERS IN PROMOTING QUALITY OF LIFE.

This highly innovative approach to quality assurance will result in a more effective information gathering and analysis to provide a platform for action.